WEN Hair Loss (Lawsuit, Ingredients, Complaints and Reviews)

WEN Hair Loss (Lawsuit, Ingredients, Complaints and Reviews)

WEN Hair Loss

WEN is a hair loss product that has a great reputation for hair loss. The problem is, it causes it, it doesn’t stop it. Or at least, it does if you believe the stories and the lawsuits, which we are inclined to do.

WEN Cleansing Conditioner is a product launched by Chaz Dean Studio, which is aided by the distributer Guthy-Renker (the same people behind Proactiv+). This is a name you may recognize, because it is a name that flooded social media not so long ago with reports that it was causing hair loss at an alarming rate.

There was speculation that these reports were fake and that the apparent lawsuit that followed was just as fake. After all, this is a brand you can still purchase and a brand that is going strong. So, just what is the truth behind this? We aim to find out in this article on WEN Hair Loss, answering the following questions and more:

  • Does WEN Cause Hair Loss?
  • What Ingredient in WEN Causes Hair Loss?
  • Why Does WEN Hair Loss Cause Hair Loss?
  • Is WEN Safe?
  • Is WEN Effective?
  • What Ingredients are in WEN?

WEN Products

Firstly, it’s important to note that there are many products under the Chaz Dean WEN brand. This is a complete salon brand, with styling products, shampoos and more. Many of these products seem to get dragged into the WEN hair loss debate, but it is the WEN Cleansing Conditioner that is the root of all problems. This product is also available for pets, although we have yet to see reports of bald pets filing law suits against Chaz Dean. Unfortunately.

What is the WEN Hair Loss Case

WEN Hair Loss Case

In 2015, a class action lawsuit was filed against Chaz Dean and WEN. A collective of clients had formed the suit under the guidance of a lawyer and they were suing for apparent hair loss. The complication in this case arose following a mass of retweets, rewrites, blog posts and more.

As is usually the case with viral social media stories like this, it was a little late to the party (the mass of online activity didn’t really begin until 2015) and it got a lot of facts wrong. It seems that many salons and competing haircare brands were quick to retweet and write about the issue, so much so that they didn’t get their facts right.

That’s not to say that WEN doesn’t cause hair loss, but that it’s probably not as bad as you read, especially if you got your information from a Facebook or Twitter post.

Does WEN Cause Hair Loss?

Does WEN Cause Hair Loss

The short answer is yes, the truth isn’t quite that straightforward though. There are many customers who have reported drastic hair loss after using this product. In 2014 one such customer, who would later file a claim, reported that she lost an “abnormal amount of hair” during use and that this continued long after use. In fact, the customer continued to lose hair for many weeks after she finished using WEN Conditioner.

A few months later, a Dallas-based customer reported similar problems. She reported that “handfuls” of hair had fallen out and that many months later it had still not grown back. This customer claimed to have lost a third of her hair, causing all kinds of stress and panic, as you can imagine.

These are not the only ones to have filed a lawsuit against the brand, nor are they the only ones to report such issues. You only need to search for “WEN Hair Loss” on Google to see how far reaching these problems are. So, what is the problem?

What Ingredient in WEN Causes Hair Loss?

The main issue with all of these complaints and scare stores are that there is nothing to suggest they are unique to the product. As reported by Snopes there isn’t really anything that is extraordinarily unique in WEN that could cause it to trigger hair loss more than other products.

As you probably already know from reading our Hair Growth Pills and Hair Growth Products articles, many of the products out there use the same ingredients. They are copycats of one another. They use the same combination of ingredients, often in different amounts and with different fragrances, but with the packaging being the only real difference.

WEN ingredients used to be available on the website, but following the lawsuit they were taken down. Luckily, many sites have them and they posted them. You can see all of them below:

Water, Glycerin, Cetyl Alcohol, Cetearyl Alcohol, Stearamidopropyl Dimethylamine, Chamomilla Recutita (Matricaria) Flower Extract, Prunus Serotina (Wild Cherry) Bark Extract, Rosmarinus Officinalis (Rosemary) Leaf Extract, Prunus Amygdalus Dulcis (Sweet Almond) Oil, Aloe Barbadensis Leaf Juice, Hydrolyzed Wheat Protein, Vegetable Oil (Olus Oil), Panthenol, Butylene Glycol, Behentrimonium Methosulfate, Polysorbate 60, PEG-60 Almond Glycerides, Amodimethicone, Citric Acid, Menthol, Methylchloroisothiazolinone, Methylisothiazolinone, Fragrance, Limonene, Hexyl Cinnamal, Linalool, Geraniol, Benzyl Benzoate, Hydroxyisohexyl 3-Cyclohexene Carboxaldehyde, Hydroxycitronellal.C960

Why Does WEN Hair Loss Cause Hair Loss?

There are some nasty chemicals in there, but the same can be said for many products that we apply to our skin, and even products that we consume. There are petrochemicals and there are some nasty additives, along with what are pretty innocuous ingredients. One of this chemicals is actually banned in the EU, while others have been recommended for exclusion by certain organizations.

That doesn’t sound great, but you can pick apart any non-organic and synthetic product on the shelves and write scary things about it. The most important thing to note is that none of those are known to cause hair loss. So, it’s likely that the people who have suffered from hair loss after using WEN are allergic—knowingly or not—to one of these ingredients. It could also be that there’s an issue with the way one of those ingredients was processed or that there is something else in there not on the list.

Either way, this will likely come out in time. But as of 2017, a good three years after reports of WEN hair loss first circulated, no one has conclusive evidence to pinpoint a particular hair loss ingredient.

WEN Hair loss Case: Where is it Now?

WEN Ingredients

So, just where is the WEN hair loss situation now? Well, in 2015 200 women joined a class action lawsuit against the brand behind the product. In late 2016 settlement approval was granted and a figure of $26 million was applied. As of 2017, this is still ongoing and an agreement has yet to be reached, but it means that anyone who has used in product could be entitled to a substantial settlement.

That means that millions of people out there could be entitled to a fee of between $25 and $20,000. It all depends on the amount bought and used and on the damage (if any) that the product caused. The FDA also began investigating this case and if they concluded that this product does indeed cause hair loss then they could impose further fines and conditions and it will likely be very bad news for Chaz Dean.

It’s worth noting that many of the products sold by this brand are still on the shelves, including some of the ones involved in the law suit. This is likely to cause problems down the line if the suit goes against them, but the company is standing by this decision, claiming that their products are perfectly safe and having complete trust in the legal system.

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